Be prepared for a film day
Be prepared for a film day. You want a 2-minute testimonial or product explainer video and you've arranged the presenter, got sign-off on the script and agreed on a location but don't actually know what happens during the shoot?
Here's a rough guide to what you can expect and how to prepare.
Time to be prepared
The end product might only be 2 minutes (and that's because people's attention spans watching online videos can be short) but to get that 2 minutes will likely take an hour of actual filming, 2 hours of setup, an hour of breakdown and potentially a few interruptions along the way. So whilst you may not need to be there for the whole time, expect a camera crew to take a minimum of 4 hours and add an additional hour for each additional presentation you might be doing. If you can let the camera crew in early they'll appreciate it.
Space
Both in terms of area for filming and for equipment, camera crews do not travel lightly. A 3-man crew are likely to bring 2 or 3 cameras, sliders, 4 or 5 heavy-duty tripods, big lights and a load of additional kit for them to do their job. It's like the Kardashians arriving at Heathrow terminal 2. So space to unpack and store all their kit is highly useful (although they can be flexible, it just takes more time). Then you need the filming area. Your Director should be able to maximise the space available, but work with them to find a spot that is clean, has plenty of electrical sockets, is clear of clutter, as light as possible and… quiet. One of the biggest interruptions in filming is noise from other people walking, on phone calls or making their Double Frappuccino.
Clothing
This might all depend on the industry you're in and the environment filming is taking place but a good rule of thumb is to ask anyone on camera not to wear thin stripes as it causes strange patterns called moire on cameras. Ideally, solid colours work best and ideally avoid green and bright white. It's also worth having a change of clothes available (if possible) in case of spills, creases etc. And try to avoid logos or anything that could be considered offensive to others. Let your camera crew know if your presenter wears glasses in advance and a rough height, so they can position lights and tripods accordingly.
Audio
Your camera crew should provide the best options for your environment, occasionally this might be a boom mic held out of shot over the presenter or a directional mic on the camera itself but if the location is suitable they'll use lapel mics. These attach to the speaker's clothing close to their face to pick up the best audio. Attaching these is fairly straightforward but often an awkward moment as the battery pack usually clips onto their belt or pocket out of view and the mic itself should go inside clothing to keep wires hidden. More often than not, the presenter can do this themselves but on occasion be prepared to help or find an appropriate colleague that can help position the mic and maintain the speaker's dignity and composure.
Autocue and retakes
Talking to camera comes more easily to some people than others and it's not necessarily the normally confidant presenters that are naturals. Take time to make your presenter feel comfortable, explain what the video is for perhaps and who everyone is and preferably help them be prepared by providing the script in advance. Make them feel like everyone is on their side and critically, not rush. It's likely if they're reading from an autocue that they'll trip over a word or two, maybe say a word that wasn't in the script or run out of breath on a really long sentence. Depending on their experience they might panic over the slightest mistake and it's everyone's job on the shoot to assure them that a) everyone does it b) they might well make the same mistake a number of times (in these cases it's often handy to skip that section and come back to it) and c) there's no rush. Take a deep breath and try again.
It's also quite likely that you'll capture short sections at a time instead of the whole script. Maybe even capture different styles of presenting the same information. And, have someone tracking the script as the presenter narrates it to ensure they stick to the script or the change they may have made still makes sense.
Be prepared for B-roll
Often, additional footage of the surrounding area (b-roll) makes a video more engaging to watch. If you're a manufacturer they might capture some of the products being built or meetings for service-based companies. For this either the same camera crew will need permission to explore the area after the presentation (and may need accompanying and safety gear) or an additional camera crew can capture these shots whilst the presentation is being filmed.
Every shoot is different but with these tips in mind you can Be prepared, make the most of everyone's time and you and your presenters will have some knowledge of what to expect.
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How Long Should Your Social Media Video Be?
The Definitive Answer: A blog about how to best post videos to reach the largest audience.
As you might expect, video is the most engaging media to post on social media. But how long should your social media video be? Quick answer: there's no definitive answer. But there are some tips you can follow to get the best chance of engagement.
Audience and message balance is king.
You can find blogs on video length everywhere and they are useful but... They will tell you attention spans are short and anything over 2 minutes is uneconomic. What they don't take into account is context. For example, people quite happily sit in a cinema for 3 hours if the film is good enough. So consider what your audience on each platform will be expecting.
But how long should your social media video be?
TikTok allows up to 3 minutes, Twitter 2 minutes 20 seconds and Instagram 60 seconds - they are fun-packed bursts of content. You'll need a simple message, easily understood and quick to convey.
Facebook allows up to 240 minutes but still, people are expecting fast, disposable information, updates about their friends and videos about cats. Attention spans aren't really very long and selling at people during their own personal time isn't likely to get a positive reaction. So treat it as a B2C platform, make your message light and interesting but don't go into massive detail.
As LinkedIn is a B2B platform your audience is far more receptive to business messages, more detail, serious topics and you get up to 10 minutes for your video. They'll also invest more attention if you pique their interest. Here you can share explainer videos, product launches, business values etc. with a caveat... give your audience enough that they want to know more but don't give them so much that they have no reason to contact you.
So, start with your message and audience. Getting that right will determine your platforms and maybe point you towards having multiple versions of your message.
Double-check your message rings true throughout the video and don't forget a call to action. like this one:
To discuss your video requirements call us on: 01604 621600 or email: studio@ar-media.co.uk
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5 key ingredients of great case study videos
Case study videos
Case Study Videos (or testimonials if you prefer) are a key marketing tool for nurturing prospects along the buyer journey. You probably already have some or know you need them, but do you know the key factors in making a compelling one?
Asking a client to go on record and promote your products or services is a big ask. They are putting their own personal reputation on the line for you, taking time out of their schedule, and putting themselves in an environment they may not be very comfortable with.
Which means there’s a lot to be said for making your client feel comfortable throughout the whole process. Let them know what to expect, invest your time as well as theirs and check they are a happy customer before the process starts.
If you can tick those boxes you’re off to a good start and here’s 5 things you can do to make working with a video agency the easiest an
d most productive it can be:
Timing
Give your clients time to get to know your product and give meaningful opinions. Asking to interview them immediately after they’ve bought your product or service doesn’t give them a chance to use it, let alone state any figures about how much betteryou’ve made things for them. It’s far better to capture someone talking genuinely about their experience, sometimes even talking about the things that weren’t quite right. After all, it’s not how you make the sale that makes your reputation it’s how you respond when things aren’t quite right.
Onboarding
A call between you, your client and your video agency will prove invaluable when it comes to the shoot itself. You’ll all get acquainted with each other and more importantly set the tone for the interview. You can give your client a heads up on the questions you might ask, describe the day and advise them of any special requirements.
Does their site require protective clothing such as hardhats and steel toed boots or passport to enter secure areas?
Are there specific times the camera team need to be in and out of an area to get the shot you want?
Can your clients avoid close striped clothing to avoid moire on screen.
Same question, different answer
Stats about ROI and percentages of improvement are the golden ticket for a case study. But they are elusive, clients often feel uncomfortable quoting a figure or just don’t know. Don’t push them too hard, move on to another subject and come back to it in another way later. For instance; if you ask someone to state a percentage of time they’ve saved on a specific task with your services they might struggle to give you an answer. If you come back later asking how much of a typical day they spent doing that task before and after using your product you may well get a different response, which can be converted into the percentage you wanted to quote in the first place.
Be prepared
It’s just as important for the people behind the camera to have some understanding of the industry, the client, the product or service and any special information before hand. The interviewer needs to understand the questions they are asking and crucially the answers they are being given. Another reason to have that pre shoot conference call.
Have a process for the interview. Ensure you ask the basic stuff like name and job title, what they get involved with in their business. Why they like working there etc. Then ask them about what the company does, who are their major customers and what significant jobs have they done. Ask about their typical day, this is all about getting them comfortable behind the camera with questions they know the answers to. Then you can move on to the specific questions of why they were looking
And let them talk, once they are comfortable people often tell you a lot more and unexpected anecdotes often tell the best stories.
Let there be B-roll.
For the finished edit you’ll want something slick and professional that captures interest and crucially keeps it going to the end (usually about one and a half to two minutes). Having a single shot of a person talking for that length of time expects a lot from the viewer so it's best to have two cameras shots running simultaneously.
But it's also vital your camera crew has time to capture what’s known as B-roll. Shots of the environment, production lines, people using your products etc. This visual information keeps attention and also gives information to the viewer at the same time they are hearing the case study.
So, now you know. Keep these 5 hints on how to get great interviews in mind when working with a video agency and good luck.
Do you want to up your game with case study videos?
Download our case study checklist below or contact us to talk about your requirements:
studio@ar-media.co.uk or 01604 621600
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127 videos, 3 days, 20 cameras = IFS World Conference
127 videos, 3 days, 20 cameras = 1 happy client
The job:
In October 2019 AR Media was commissioned as video partner at the IFS World Conference in Boston, USA. A 3-day event bringing over 2,000 clients, partners, celebrities, and employees together to talk big business. We were both excited and privileged to be involved.
The client:
IFS are a global business software provider that enable manufacturers and service providers to optimise their business costs, processes, and offerings through intelligent information. The team at AR Media had worked with IFS for over 5 years and in 2019 we became a trusted partner in video production capitalising on our experience of their industry, their product and the events they organise.
But this time was a little different. This time our client wanted over 100 breakout sessions captured and edited. A daunting task.
Preparing for the world conference:
AR Media flew out a team of 8 comprising: camera operators, editors, and project managers, plus cameras, lights, and lenses. At the venue, we set-up basecamp with 4 edit suites and hired an additional 13 cameras and operators to cover all breakout sessions. With everything in place our teams split into 2; a mobile team ready to work with our client to record interviews, events and capture the conference atmosphere. The 2nd team focused entirely on capturing, backing up, and editing the breakouts after every session.
The IFS World Conference
As the event went live we were there to capture people arriving, visiting trade stands, attending keynote speeches, and networking.
We were setup in each room working with the on-site AV engineers to capture audio direct from the desk, and liaising with the AV team running the main stage to capture the Keynote presentations. Presenters included Tony Hawk, Tia-Claire Toomey, and Lewis Pugh.
Our mobile team were on call day and night, working closely with the IFS Marketing team to capture interviews on the fly, delegate reactions and soundbites about why they’d come and what they’d got from attending. Appreciation night had them working into the night capturing the atmosphere, networking, events, and live acts including Lewis Capaldi.
The breakout team were in action throughout the event, managing camera operators, filming every breakout session, juggling up to 13 simultaneous sessions and began editing on-site to deliver professional video of the presenters cut with the slides they presented.
In summary
Attendees are C-suite professionals from market leading manufacturers. They invest a lot of time and money coming to this event so it has to provide real, tangible value. IFS achieve this by providing a 3 day event packed with networking opportunities, world class keynote speakers, and access to IFS experts who can show them how to get the most out of their software.
AR Media’s remit is to provide a reminder of what attendees experienced, events from other parts of the conference they may have missed, and to give prospective clients an idea of why they should attend in the future. Or in simple terms; 127 videos, 3 days, 20 cameras and 1 happy client.
See the closing video at: https://vimeo.com/371641862
Are you planning a conference that requires video?
Download our event video checklist below or contact us to talk about your requirements:
studio@ar-media.co.uk or 01604 621600